Question 1

How many hours are included with the rental rate:

Accepted Answer

Times:Rentals begin at 6:00 AM through 1:00 AM Events must conclude by 12:00 AM at the latestEntertainment ending by 10:00 PM outside The bar must close 30 minutes prior to event end timeA required minimum of one (1) hour for clean-up and tear-down is included. Actual event time (not including the set-up or tear-down) is for a maximum of 6 hours
Example of a typical Saturday event timeline10 hour rental with 6 hour actual event time:3:00 PM Doors open, Client and vendors set-up begins
	6:00 PM Hosted event begins
	10:00 PM Music off outside, but guests can still enjoy the rooftop
	12:00 AM Event ends and guests depart, clean-up & tear-down begins
	1:00 AM Client and vendors depart, Doors closed

Question 2

Can I add additional time to my rental?

Accepted Answer

Yes, additional hours may be added for $350/hour. 
Events cannot go over 6 hours, but additional set-up and tear-down time can be added.

Question 3

What is set-up time and tear-down time? Why do I need it?

Accepted Answer

What it is: Set-up and tear-down time give the client and vendors time to get set-up before the actual event time starts (when guests arrive) and also time to clean-up, which is required (after guests leave). 
Set-up: For weekday events, additional set-up time is usually required as total rental times don’t begin until 5:00 PM. For weekend events, three (3) hours of set-up is already built into the total rental time. Some vendors may require more than 3 hours for set-up, so additional time would need to be added to total rental time. 
Tear-down / clean-up: A one (1) hour is required for clean-up following the event, but more time is sometimes appreciated by vendors depending how much they set-up for the event. 
Note: Definitely consult your vendors to determine how much time they need for set-up and tear-down.

Question 4

What is the capacity?

Accepted Answer

Inside capacity
Cocktail Reception: 100
Seated dinner or meeting (rentals required): 60-75 
Outside
Cocktail: 200
Seated only (with furniture provided): 100
Seated with table tops (with furniture provided): 60
Total Indoor + Outdoor
Total max capacity allowed: 250

Question 5

What happens in cases of inclement weather?

Accepted Answer

If weather conditions are not allowing for the guests to be on the outside part of the rooftop, the client must plan accordingly on how to manage the indoor capacity.

Question 6

What is included with my rental fee?

Accepted Answer

One on-site, day-of venue manager to be with you for the duration of your rental
Building security to guide your guests from the ground level to the elevators
Consultation on a floor plan and flow for your event with one of our venue managers
Private space rental for the entire 9th floor penthouse
7th floor V. Suite including caterer’s prep kitchen and private suite (additional fee, more info below)
2,000 square feet inside the penthouse + 4,000 square feet on the rooftop deck
Large built in bar with a back bar, ice machine, and mini beverage refrigerators
Separate conference room with blinds that can be used for catering, bridal suite, etc.
Sliding glass walls that open and create a flow between the indoors and outside rooftop
Indoor fireplace operated by a remote
Sonos system with indoor / outdoor speakers
Indoor TV with HDMI hookup capabilities
Soft seating both inside and outside
Cabanas outside with electrical outlets hidden behind them
Use of all of the in-house furniture for your event

Not included: Carts for load-in or load-out.

7th Floor V. Suite 
Use and rental of the 7th Floor V. Suite and restrooms are available for clients and their guests for an additional rental fee. 
The client's private suite within the V. Suite is great for clients to have a private space separate from the event. This space is also designed as a wedding/bridal suite for one or both sides of the wedding party. 
Caterer's prep space includes about 200 square feet of prep space. The space is for flexible use by the caterer. There are no outlets available for use and caterers will need to bring their own tables and storage equipment. Dimensions of the space are about 15'x15' and has elevator access off the street level.
There are additional restrooms on the 7th floor for guests and clients.

Question 7

When is the balance (final payment) due?

Accepted Answer

The balance of your rental is due 30 days prior to your event date.  We accept checks only.  If you are paying the final prior to the 30 day mark, Make check payable to Frontline Real Estate Partners, LLC. In the memo, put the contract signer’s name and event date.Mail to Frontline Real Estate Partner, Attention: Melissa Noesges, 570 Lake Cook Road, Suite 120, Deerfield, IL 60015If you are paying your final check withing less than 15 days of the event, we only accept cashiers checks.  Please note:  no one at VC will accept checks.  These must be delivered to Deerfield.

Question 8

Are payments refundable?

Accepted Answer

No, your 50% deposit and any other payments towards your balance is not refundable.

Question 9

What are my payment options?

Accepted Answer

Checks can be made payable to Frontline Real Estate Partners. In the memo line please include “VC + [your event date]”. 
Checks may be mailed to:
     Frontline Real Estate Partners, 570 Lake Cook Rd Ste 120, Deerfield, IL 60015

Question 10

What are the venue’s safety guidelines and other house rules?

Accepted Answer

Please review our Safety Guidelines here.

Question 11

Is the venue wheelchair accessible?

Accepted Answer

Yes! Our venue is fully wheelchair accessible.

Question 12

What are my parking and transportation options?

Accepted Answer

Please see our parking and transportation options here.

Question 13

What are my vendor options?

Accepted Answer

Great news! You get total flexibility. You can choose which vendors you want to work with so long as they meet our license and insurance requirements. 
Please note the bullet below about serving alcohol when a full-service caterer is not on site for the duration of the event.

Question 14

Who are you preferred vendors?

Accepted Answer

See our preferred vendors here.

Question 15

What are my vendor’s license and insurance requirements?

Accepted Answer

Caterers working in the space must be licensed. 
Bartending companies working in the space must be licensed and their bartenders must have their Basset certification. 
All vendors working in the space must have insurance and provide us with a copy (COI) 30 days in advance of event date. 
Vendor insurance requirements can be found here.

Question 16

What kind of catering is allowed?

Accepted Answer

You can choose to have a full-service caterer for your event. We also allow for drop off catering or you can bring your own food. 
Any caterer that is stepping foot into the venue, even for drop-off catering is required to provide a COI (insurance).

Question 17

What are my alcohol and beverage options?

Accepted Answer

If the event is a dry event, therefore no alcohol of any kind is being served, the client may bring non-alcoholic beverages  to the venue and serve them without a bartender. 
When alcohol will be served at an event, a licensed bartender is required. 
If the client has a full-service caterer that also has a license to serve, the client may use that caterer for their bartending services. If the client is providing their own food or having it dropped off, the client must use the venue’s exclusive bartending company, Maison Cuisine.
The venue is a BYOB venue which means the client can source their own alcohol, use the help of a delivery service (ex: Binny’s), use the service of a full-service caterer, or use our exclusive bartending company. This means the client has a few options for how and what beverages they would like served:
Clients may have their caterer or bartender manage the full bar service including bringing in the alcohol, garnishments, mixers, ice, drinkware (glass is not allowed), etc. along with providing the bartending staff. 
Clients may bring in their own alcohol and then have their caterer or bartender bring in the garnishments, mixers, ice, glassware, etc. along with providing the bartending staff. 
Clients may bring in their own alcohol, garnishments, mixers, ice, glassware, etc. and then have their caterer or bartender just provide the bartending staff.

Question 18

What kind of drinkware is allowed?

Accepted Answer

No glass is allowed on the rooftop for beverages. Only plastic and acrylic is allowed.
Single serve beverages need to be a can. Glass bottle beverages are not allowed. 
Exceptions for this are glass bottles of liquor being served by a bartender and kept behind the bar.

Question 19

What kind of events can be hosted at the venue?

Accepted Answer

We welcome parties, fundraisers, corporate events, holiday parties, social events, milestone events (birthdays, baby showers), engagements, engagement parties, wedding rehearsal dinners, private dinners, etc.
Ticketed events are only permitted for non-profit (501(c)3) organizations.
Clients may not sell tickets for drinks or have a cash bar.

Question 20

Can event items such as decorations or beverages be brought in early or delivered ahead of time, such as the day before an event?

Accepted Answer

Unfortunately, at this time, all items for an event must be brought in during the contracted event time for two reasons: 
1) our venue is not staffed unless an event is being hosted, so there is no staff to open the doors for early deliveries, and 
2) at this time, there is no secure space with a locked door for clients to leave their items safely while unattended.

Question 21

What are the elevator dimensions and capacity?

Accepted Answer

Elevator door: 84” H x 41” W
Elevator box (interior space): 91” H x 48.5” W x 57” D
Diagonally, the box can span an item (ex: round table) no wider than 74”

Question 22

What furniture can be moved to accommodate my events floor plan and flow?

Accepted Answer

Inside: Most items can be moved or removed from the space. 
The items that cannot be removed but still moved around are:
the couch by the fireplace, 
the rug by the fireplace, and 
the big, gold metal table in the middle of the room.
The conference room table cannot leave the conference room.
All other items such as coffee tables and chairs can be removed if desired by the client. 
With the exception of the conference room table, all items in the inside space may be moved around
Outside Patio: Items can be moved around the patio, but only a handful of items can be removed.

Question 23

Who will move and set-up the furniture according to my floor plan?

Accepted Answer

Clients will consult on a floor plan with one of the venue managers. The venue’s facilities team will set the furniture to the client’s event floor plan prior to the client’s rental start time.

Question 24

Who will assist with any room flips?

Accepted Answer

Again, the venue’s facility team will set the floor plan ahead of time. If there are any room flips (such as moving from a ceremony to dinner or a meeting to cocktail reception) it is the responsibility of the client to manage this flip with one of their vendors. This is usually managed by the catering team.

Question 25

Can we smoke outside on the patio?

Accepted Answer

No smoking of any kind, including e-cigarettes, is allowed on the rooftop.

Question 26

What is or isn’t allowed for decor?

Accepted Answer

No glitter, confetti or silly string shall be used at all.  
Any balloons need to be secured to something so that they do not blow away or off the building.  Should it become windy enough that balloons start to come undone, you will be asked to secure or remove them.
No open flames allowed. User shall not do or permit anything to be done by vendors, hired staff or guests, nor bring or keep anything in or around the premises, that will increase the risk of fire or other loss (including by way of example, bringing flammables or explosives into the Premises or bringing fuel-powered machinery into the premises).

Question 27

What happens if one of my guests is being unruly?

Accepted Answer

The client is responsible for all of its guests and shall ensure that they do not do anything which the client is not allowed to do. The client shall faithfully observe and comply with all the rules and regulations as set in the contract. Failure to do so may end the event immediately. 
Overserved, aggressive or disruptive guests may be asked to leave the event. If patrons are not compliant, they will be given one (1) warning from security, who will also notify the main contact of the event. If the individual needs to be spoken to a second time, security will ask that individual to leave. 
Please note: The client’s event can be stopped if warnings are not heeded.

How many hours are included with the rental rate:

Can I add additional time to my rental?

What is set-up time and tear-down time? Why do I need it?

What is the capacity?

What happens in cases of inclement weather?

What is included with my rental fee?

When is the balance (final payment) due?

Are payments refundable?

What are my payment options?

What are the venue’s safety guidelines and other house rules?

Is the venue wheelchair accessible?

What are my parking and transportation options?

What are my vendor options?

Who are you preferred vendors?

What are my vendor’s license and insurance requirements?

What kind of catering is allowed?

What are my alcohol and beverage options?

What kind of drinkware is allowed?

What kind of events can be hosted at the venue?

Can event items such as decorations or beverages be brought in early or delivered ahead of time, such as the day before an event?

What are the elevator dimensions and capacity?

What furniture can be moved to accommodate my events floor plan and flow?

Who will move and set-up the furniture according to my floor plan?

Who will assist with any room flips?

Can we smoke outside on the patio?

What is or isn’t allowed for decor?

What happens if one of my guests is being unruly?

CONTACT US
For any inquiries or to start planning your next celebration, please get in touch.
833 West Jackson, Chicago, Illinois 60607
CALL 312.883.5856 | events@vcollectiverooftop.com

Photographers

How many hours are included with the rental rate:

Can I add additional time to my rental?

What is set-up time and tear-down time? Why do I need it?

What is the capacity?

What happens in cases of inclement weather?

What is included with my rental fee?

When is the balance (final payment) due?

Are payments refundable?

What are my payment options?

What are the venue’s safety guidelines and other house rules?

Is the venue wheelchair accessible?

What are my parking and transportation options?

What are my vendor options?

Who are you preferred vendors?

What are my vendor’s license and insurance requirements?

What kind of catering is allowed?

What are my alcohol and beverage options?

What kind of drinkware is allowed?

What kind of events can be hosted at the venue?

Can event items such as decorations or beverages be brought in early or delivered ahead of time, such as the day before an event?

What are the elevator dimensions and capacity?

What furniture can be moved to accommodate my events floor plan and flow?

Who will move and set-up the furniture according to my floor plan?

Who will assist with any room flips?

Can we smoke outside on the patio?

What is or isn’t allowed for decor?

What happens if one of my guests is being unruly?

CONTACT US For any inquiries or to start planning your next celebration, please get in touch. 833 West Jackson, Chicago, Illinois 60607 CALL 312.883.5856 | events@vcollectiverooftop.com

Photographers

CONTACT US
For any inquiries or to start planning your next celebration, please get in touch.
833 West Jackson, Chicago, Illinois 60607
CALL 312.883.5856 | events@vcollectiverooftop.com