Question 1

Can additional time be added for set-up?

Accepted Answer

• Yes, additional hours may be added at a cost per hour to the client. If a vendor needs additional time for set-up, they should coordinate this with their client ahead of time. 
 • Please confirm your event timeline, including set-up and tear-down with your client.

Question 2

What happens in cases of inclement weather?

Accepted Answer

If weather conditions are not allowing for the guests to be on the outside part of the rooftop, the client must plan accordingly on how to manage the indoor capacity. Vendors should also have an indoor and outdoor event plan coordinated with the client.

Question 3

What amenities exist in the space?

Accepted Answer

Our amenities include the following:
 • One on-site, day-of venue manager to be with you for the duration of your rental
 • Building security to guide your guests from the ground level to the elevators
 • Consultation on a floor plan and flow for your event with one of our venue managers
 • Private space rental for the entire 9th floor penthouse
 • Use of the 7th floor V. Suite including caterer’s prep space and private wedding/client suite (additional rentals fees apply, more info  below)
 • Large built in bar with a back bar, ice machine, and mini beverage refrigerators
 • Separate conference room with blinds that can be used for catering, bridal suite, etc.
 • Sliding glass walls that open and create a flow between the indoors and outside rooftop
 • Sonos system with indoor / outdoor speakers
 • Indoor TV with HDMI hookup capabilities
 • Soft seating both inside and outside
 • Cabanas outside with electrical outlets hidden behind them
 • Use of all of the in-house furniture for your event

Not included: Carts for load-in or load-out.

7th Floor V. Suite
 • Caterer's prep space includes about 200 square feet of prep space. The space is for flexible use by the caterer. There are no outlets available for use and caterers will need to bring their own tables and storage equipment. Dimensions of the space are about 15'x15' and has elevator access off the street level.

Question 4

What are the venue’s safety guidelines and other house rules?

Accepted Answer

Please note that safety guidelines apply to vendors as well as the client and their guests.
Please review our Safety Guidelines here.(https://docs.google.com/document/d/1YawLzsDtuCH0oXF7-0dFf0g2eRWuNjfbx3dGy3fX77o/edit?usp=sharing)

Question 5

Is the venue wheelchair accessible?

Accepted Answer

Yes! Our venue is fully wheelchair accessible.

Question 6

What are my parking and transportation options?

Accepted Answer

• There is no vendor parking on-site.
 • Vendors needing parking should coordinate this with their client. 
 • Please see our parking and transportation options here.(https://docs.google.com/document/d/1xVPskypzyGeBpsvL7lewm8g_gKQMvM1z20eQHUa6CUM/edit?usp=sharing)

Question 7

What are vendor’s license and insurance requirements?

Accepted Answer

• Caterers working in the space must be licensed. 
 • Bartending companies working in the space must be licensed and their bartenders must have their Basset certification. 
 • All vendors working in the space must have insurance and provide us with a copy (COI) 30 days in advance of event date. 
Vendor insurance requirements can be found here.(https://docs.google.com/document/d/15XT2j1khQOSghHIzI_MpMYTZGzp350huGksLpYaBU1g/edit?usp=sharing)

Question 8

What kind of catering is allowed?

Accepted Answer

• Clients can choose to have a full-service or drop-off catering for their event
 • Any caterer that is stepping foot into the venue, even for drop-off catering is required to provide a COI (insurance).

Question 9

What are the client’s alcohol and beverage options?

Accepted Answer

• When alcohol will be served at an event, a licensed bartender is required. 
    • If the client has a full-service caterer that also has a license to serve, the client may use that caterer for their bartending services. If the client is providing their own food or having it dropped off, the client must use the venue’s exclusive bartending company, Maison Cuisine.
 • The venue is a BYOB venue which means the client can source their own alcohol, use the help of a delivery service (ex: Binny’s), use the service of a full-service caterer, or use our exclusive bartending company. This means the client has a few options for how and what beverages they would like served:
    • Clients may have their caterer or bartender manage the full bar service including bringing in the alcohol, garnishments, mixers, ice, drinkware (glass is not allowed), etc. along with providing the bartending staff. 
    • Clients may bring in their own alcohol and then have their caterer or bartender bring in the garnishments, mixers, ice, glassware, etc. along with providing the bartending staff. 
    • Clients may bring in their own alcohol, garnishments, mixers, ice, glassware, etc. and then have their caterer or bartender just provide the bartending staff.

Question 10

What kind of drinkware is allowed?

Accepted Answer

• No glass is allowed on the rooftop for beverages. Only plastic and acrylic is allowed.
 • Single serve beverages need to be a can. Glass bottle beverages are not allowed. 
 • Exceptions for this are glass bottles of liquor being served by a bartender and kept behind the bar.

Question 11

What kind of events can be hosted at the venue?

Accepted Answer

• We welcome parties, fundraisers, corporate events, holiday parties, social events, milestone events (birthdays, baby showers), engagements, engagement parties, wedding rehearsal dinners, private dinners, etc.
 • Ticketed events are only permitted for non-profit (501(c)3) organizations.
 • Clients may not sell tickets for drinks or have a cash bar. 
 • Vendors, if you are asked to sell tickets or sell drinks at the bar, please let us know immediately as it is not allowed.

Question 12

Can event items such as decorations or beverages be brought in early or delivered ahead of time, such as the day before an event?

Accepted Answer

• Unfortunately, at this time, all items for an event must be brought in during the contracted event time for two reasons: 
    • 1) our venue is not staffed unless an event is being hosted, so there is no staff to open the doors for early deliveries, and 
    • 2) at this time, there is no secure space with a locked door for clients or vendors to leave their items safely while unattended.

Question 13

What are the elevator dimensions and capacity?

Accepted Answer

• Elevator door: 84” H x 41” W
 • Elevator box (interior space): 91” H x 48.5” W x 57” D
    • Diagonally, the box can span an item (ex: round table) no wider than 74”

Question 14

What furniture can be moved to accommodate my events floor plan and flow?

Accepted Answer

• Inside: Most items can be moved or removed from the space. 
    • The items that cannot be removed but still moved around are:
       • the couch by the fireplace, 
       • the rug by the fireplace, and 
       • the big, gold metal table in the middle of the room.
    • The conference room table cannot leave the conference room.
    • All other items such as coffee tables and chairs can be removed if desired by the client. 
    • With the exception of the conference room table, all items in the inside space may be moved around
 • Outside Patio: Items can be moved around the patio, but only a handful of items can be removed.

Question 15

Who will move and set-up the furniture according to my floor plan?

Accepted Answer

Clients will consult on a floor plan with one of the venue managers. The venue’s facilities team will set the furniture to the client’s event floor plan prior to the client’s rental start time.

Question 16

Who will assist with any room flips?

Accepted Answer

Again, the venue’s facility team will set the floor plan ahead of time. If there are any room flips (such as moving from a ceremony to dinner or a meeting to cocktail reception) it is the responsibility of the client to manage this flip with one of their vendors. This is usually managed by the catering team.

Question 17

Can we smoke outside on the patio?

Accepted Answer

No smoking of any kind, including e-cigarettes, is allowed on the rooftop.

Question 18

What is or isn’t allowed for decor?

Accepted Answer

• No glitter, confetti or silly string shall be used at all.  
 • Any balloons need to be secured to something so that they do not blow away or off the building.  Should it become windy enough that balloons start to come undone, you will be asked to secure or remove them.
 • No open flames allowed. User shall not do or permit anything to be done by vendors, hired staff or guests, nor bring or keep anything in or around the premises, that will increase the risk of fire or other loss (including by way of example, bringing flammables or explosives into the Premises or bringing fuel-powered machinery into the premises).

Question 19

What happens if one of my guests is being unruly?

Accepted Answer

• The client is responsible for all of its guests and shall ensure that they do not do anything which the client is not allowed to do. The client shall faithfully observe and comply with all the rules and regulations as set in the contract. Failure to do so may end the event immediately. 
 • Overserved, aggressive or disruptive guests may be asked to leave the event. If patrons are not compliant, they will be given one (1) warning from security, who will also notify the main contact of the event. If the individual needs to be spoken to a second time, security will ask that individual to leave. 
 • Please note: The client’s event can be stopped if warnings are not heeded.

CONTACT US
For any inquiries or to start planning your next celebration, please get in touch.
833 West Jackson, Chicago, Illinois 60607
CALL 312.883.5856 | events@vcollectiverooftop.com

Photographers

CONTACT US For any inquiries or to start planning your next celebration, please get in touch. 833 West Jackson, Chicago, Illinois 60607 CALL 312.883.5856 | events@vcollectiverooftop.com

Photographers

CONTACT US
For any inquiries or to start planning your next celebration, please get in touch.
833 West Jackson, Chicago, Illinois 60607
CALL 312.883.5856 | events@vcollectiverooftop.com